If you are initially planning to travel from a budget friendly and a low cost famous US based
flight Avelo airlines, then we must congratulate you as they have very flexible and very
understandable policies. Sometimes during travelling one needs to cancel a rescheduled flight
and then there will be a challenging situation if booked Airlines have tricky or hidden terms and
conditions of cancellation.
But Avelo Airlines is considerate and devoted towards their customer services. They have
provided a fulfilled and detailed cancellation policy on the official website. Let's see and know
more about their cancellation policies.
How to cancel your Avelo ticket
Avelo airlines cancellation policy has numerous options for you if you want to cancel your ticket
both online and offline. Let's dig deep through different options-
Through official website:
One can easily visit their official site to know about how Avelo cancel flight works.
You can easily login to your account and cancel while login into your existing account.
Enter your username and password and then access to your bookings.
The "my trips" section will show the tickets you have previously reserved.
Select the booking that you wish to cancel or reschedule.
Cancel the reservation and click on the confirm button after reviewing thoroughly.
In some cases you need to pay the relevant amount regarding a cancellation. After paying that amount your cancellation will be confirmed and you will get the receipt online.
Through customer care service:
Another way to proceed with Avelo cancelled flights is through taking assistants from customer care executives.
For taking the assistance from the customer care representatives, just call on the number that is given on the official website.
After connecting to the given number a live agent will guide you regarding your query.
Make sure to give them your details for cancellation as it is necessary as per Avelo cancelation policy.
Request for the cancellation and ask them about the required amount (if there is any).
They will provide you a cancellation number which will work as a receipt for tracking.
That live agent can also assist you regarding refunds and credits.
He/she will guide you about the better options or the available options for you.
Through email
Another feasible way to connect with the airlines to understand about Avelo flight cancellation policy is via email.
Their email id has been given on the official website.
Connect with the official email address given on the website but remember that this option will take time as they will respond according to the queries they are dealing with.
Write about all your booking details in a single email like booking reference number, last name, travel dates, and your requirements etc.
Make sure to label the email regarding cancellation so that they can deal as early as possible.
Wait for their response. It would be advisable not to choose this method if you're in a hurry to cancel your bookings if you get cancellation after the time frame given.
How to do cancellation offline
There are some offline ways in the state of emergency that you can opt for if you want to cancel
before minutes or hours of your flight.
Through airport check in counters
You can visit the checking counters that are available on the airports and connect to the present representative.
Give them all your relevant details and request them to cancel.
When you will be cancelling at the end moment, some extra charges will be applied.
Pay that amount, review the changes and confirm your cancellation and get the receipt as the proof of cancellation.
In case of rescheduling you need to do the same but availability of seats totally depends upon the airlines.
How to apply and get a Refund
Avelo Airlines has a 24 hours cancellation policy. If you cancel within the 24 hours of booking then you will get up full refund.
If you will cancel the booked ticket before the seven days of departure of the flat then also you will get the full refund in the original form of payment.
If you will cross the seven day time limit and cancel the flight then your amount will be defended in the form of Avelo travel funds that can be used in future.
There is no refund fees by Avelo airlines except if you have booked the ticket through a third-party or travel agency.
These guidelines are general and common, you can contact customer care services for precise
and desired information.
How to Know About the Cancellation Policy and limitations ?
One needs to understand the cancellation policy and the limitations on the cancellation policy as
well.
According to their cancellation policies basic economics occurs on non refundable and non- changeable.
You can cancel your flight before the 15 minutes of departure of your flight but it will be done through some of the added charges.
In case of group bookings which include 10 or more persons, will be done only under additional charges.
These guidelines are general and you can contact customer care services for more and precise
information.
How About the Exceptions of Cancellation
Apart from normal cancellations some of the exceptional case is happens every time in each
airline. Avelo Reliance has exceptional cancellation policies for people who are going through
some exceptional cases-
In case of getting into serious injuries such as surgery, operations etc passengers can
apply for the exception cancellation policy along with their medical certificate approved
by a medical professional.
Sudden death in family with a proof of bereavement and also be covered in exceptional cancellation policy.
If the passenger is a military personnel and there are some military orders, this is also an exceptional state. The flexibility will be shown to military professionals as well.
If there are court orders or government orders, this will also be an exceptional situation.
Each exception situations Avelo Airlines can demand proof to cancel your flight.
How Will The Situation Be When Airlines Cancel the Flight
There can be any reasons when the airline itself cancels the flight like unforeseen circumstances.
In such cases, you will be getting an option to rebook your flight without any additional charges.
If you book for the same day, meals will be given to you in between the time of another flight.
And, if you book for the next day, you will be provided hotel accommodation as well in the best hotels.
Moreover, you are eligible for full refund in the cases when the flight is cancelled by the airline. It's up to you whether you wish to get the refund or the credit.
These guidelines are general, if you have any additional query then you can contact customer
care services.
FAQ's
can I transfer my booked ticket in another person's name
No, according to the airline's cancellation policy it is prohibited to transfer your booked ticket in
another person's name as it may affect security.
What if I booked the non refundable tickets
In case you have booked a non refundable and non- changeable ticket which is basic economy
then you cannot apply for cancellation and refund. The policy is already transparent by the
Airlines.
How can I cancel a flight without incurring any fees?
Airlines have given a time frame in which you can cancel your tickets without any charges. 24
hour cancellation and any cancellation which happens before 7 days of departure will be free.
What is the time to get the refund
After cancelling your Avelo flight within 24 hours you will get the refund within 7 to 10 days in
its original form. If you are applying for cancellation after the event frame of time then you will
get the refund in the form of travel voucher and points.