During this peak season, the Dutch airline is all set to give you the best of your travel
memories. Yes, it's about the KLM airline which is the prominent airline of the
Netherlands. It is the prominent flight for the great offers, and services.
But what if you have decided to do the advance booking and now stuck midway? If your
sudden plan is clashing with your already decided plans, then don't worry as the
cancellation policy of this airline is also very convenient.
Can the Cancellation be Done at Home
The online cancellation is available and easy to follow. The steps are given below-
Visiting the official website is the first step or opening up the flight’s app.
Fill your login details to access your account and reservations furthermore.
You will see the my trips option over there, click on that. Cancel my booking option after that.
Select that option and cancel your booking.
Kindly note it down that there's a klm 24 hour cancellation policy. If you have cancelled within 24 hours of the ticket’s purchasing, there will be no charges applied and no penalty.
But, if you have cancelled after that, there will be an applied fee, pay that amount and your cancellation will be done.
After some time, you will receive an email of your confirmed cancellation number.
What if You Need Assistance
The klm airlines cancellation policy will allow you to take an assistance from the
customer support executives if you need
Call on the customer care number given on the official website. This number is available all the time around the clock to help you.
They will ask you about your reservation details like booking code and last name. Provide these details to the representative carefully.
After that let them know about the reason for your cancellation and request them for the cancellation.
The representative will either assist you throughout the klm flight cancellation process or will do the entire cancellation for you. He or she will also let you know if there will be applicable charges that you need to pay for proceeding.
When the cancellation is done, they will provide you with the cancellation confirmation number and if they do not then ask them to give you that.
You can also reach out through the email also but there is one thing about it that it will be a slower way in comparison to the on call method.
The Offline Cancellation Method
The offline cancellation can be done into scenarios if you have booked via travel agency
or if you are not comfortable with the online cancellation.
As per the klm cancellation policy, if you have done the booking through the travel agency then it is very easy to apply for the cancellation. Just reach out to your travel agent and request them to do the klm flight cancellation today.
And, if you are hesitant to proceed with the cancellation through an online method, we understand your concern and recommend you to go to the airport ticket counter.
For this, you have to carry all your necessary documents with yourself and talk to the ticket counter executive about your cancellation.
They will let you know about the requirements and will also tell you if there is a need to pay the cancellation fee as well.
If there is any fee then pay that amount for proceeding with the cancellation. When you will be done the cancellation confirmation number will be provided to you.
What is the Exact Cancellation Fee
As mentioned above, there is a klm 24 hour cancellation policy which will not charge
you anything if you will cancel your booking within 24 hours of your purchasing. And
when you will apply outside this time frame there will be a fee which completely
depends upon your type of fare and route.
The economy class fee might differ between $200 to $400.
If you have chosen a premium economy for your journey then the cancellation fee will be varying between $300 to $500.
If you are a business class traveller, and wish to cancel your booking, the fees will be between $400-$700 for you.
Lastly for the first class travellers, cancellation fee will be varying between $500-$1,000.
As you can see, the charges are very high even in economy class. So, we would recommend you to go for the klm cancel 24 hours. Also, if you go for the same day cancellation, the cancellation fee will be the highest for you.
What is the Refund Policy-
The klm refund policy is very passenger friendly.
If you are eligible then you have to apply for that or request for the refund.
If you are unable to find this option on the official website then call the customer service for getting the guidance.
The refund will be processed between 7 to 10 business days to appear in your account.
The original payment method will be used to issue your refund. To check the status of your refund, you can either check your emails regularly or ask the customer care representatives about that.
How Are Credit Vouchers Useful
If you have done the cancellation for a while and are planning to rebook again, it is
highly recommended not to go for the normal refund and request for the credit
vouchers. They will help you a lot for your future travels with the same airline.
Just cancel your flight and request for the voucher.
Via email you will receive your voucher.
While rebooking, use that credit by entering the voucher code.
If there is any more amount that is required, pay that to cover the full cost.
FAQ's
Are the credit vouchers transferable
No, neither the tickets nor the credit vouchers are transferable in KLM.
Is there any validity of vouchers
In KLM, the refund vouchers can be used for upto 1 year.
Is getting a refund safe or applying for the credit vouchers
It depends upon your preference, if you want to rebook a flight within 1 year then
apply for the vouchers instead of the original payment.