Spirit is an American airline which is suitable for those who are looking for the ultra-low-cost airlines. It does not only operate an extensive network but also known for providing the great services and customer centric policies. If passengers with disabilities are looking to travel with this airline comfortably then we are here to let you know everything about the wheelchair assistance.

Is spirit airlines wheelchair assistance Available?

• Yes, this airline is legally required to and does provide comprehensive wheelchair assistance and accessibilities services to all the passengers with disabilities.
• This spirit wheelchair assistance service is mandatory and it covers assistance from the moment a passenger arrives at the terminal until they are seated onboard the aircraft and again upon arrival at the destination.

How to Request Spirit Airlines Wheelchair Assistance?

• Advance notice is highly recommended to ensure the assistance is ready upon arrival and it will also minimise waiting time.
• For the online method, go to my trips section on the website or app. Then access your reservation, scroll down to the passenger section and click add next to the additional information. Then you need to select the type of spirit airlines handicap assistance needed.
• If you want to get the service through contact to the airline then directly text or call at +1-855-546-5011 to have an agent add the service to your existing reservation through Spirit wheelchair request.
• And, if you are already at the airport then identify yourself immediately at the team member ticket counter or with the dedicated service provider upon arrival. It aims to provide wheelchair assistance spirit airlines within 20 minutes of a request at the airport but you must arrive early around 2 to 3 hours before the departure.

What Is the Scope of Spirit Airlines Wheelchair Assistance?

• The services are extremely comprehensive and cover the entire airport experience as per the Spirit Airlines wheelchair policy.
• The assistance is provided for terminal navigation from the check in area through security and to the correct departure gate.
• Then it will help you with printing boarding passes and dropping off any checked baggage.
• Once at the gate, staff will check on the passenger periodically and assist if the gate changes.
• Passengers requesting the service are also eligible to pre board the aircraft before other general boarding groups which will allow you to get extra time for settlement.
• An aisle wheelchair is available at the gate for use down the narrow aircraft aisle assisting the passenger from their personal mobility device to their assigned seat. Spirit Airlines airport wheelchair support.

How to Handle Personal Mobility Devices?

• The airline must provide a personal wheelchair or mobility aid free of cost and these aids cannot be counted under the luggage allowance.
• Manual wheelchairs can be checked at the ticket counter or the gate and they must be foldable that can be stored in the cabin closet if space allows.
  • It is recommended to carry removable parts onboard to prevent damage.
• Wheelchairs with batteries can also go through the counter of the tickets. The airline has to make sure that the device is kept in protection in the cargo area.
  • Advance notice is extremely crucial and passengers must arrive with spare time and provide detailed information on the guest mobility aid information form like the weight and dimensions of the wheelchair.
• Regarding the batteries, make sure that you have lithium ion and non-spillable batteries because spillable batteries are generally not accepted.
  • Batteries must be disconnected and terminals insulated to prevent short circuits or if the battery is designed to be removed then it must be carried into the cabin.

What are the Procedures for Onboard and Arrival?

• The crew members can use the wheelchair that is present onboard to help the travellers who need assistance in going to the lavatory in the flight time.
• The modern planes are available with convertible lavatories where two people who can be rearranged into one huge available lavatory. Travellers can make sure if the particular plane has this feature by connecting with the airline staff.
• Travellers must remain seated until all other passengers have deplaned. The specialized wheelchair service provider will assist the passenger from their seat, help them into the aisle chair, and then guide them to their personal wheelchair or other mobility device at the jet bridge or gate.
• Assistance is also provided from the gate to the baggage claim area or the area outside the terminal or to a connecting flight.

What The Airline Cannot Provide?

• According to the rules and regulations, the crew members cannot provide all the services and a few of them are given below.
• They cannot help the passengers with special needs to get the administration in medication from the staff.
• They cannot get the assistance inside the lavatory so be mindful that you need to handle yourself properly inside that area.
• Assistance with eating, breathing or other personals can also not be provided by the crew members.
• If a passenger requires continuous personal care or assistance with these functions then they must travel with the personal care assistant.
  • If you are planning to fly with such assistant then you must purchase a standard ticket and reservation because the airline does not offer discounted or free companion fare.
  • The assistant must be seated immediately next to the person with a disability. He or she must be at least 15 years old, physically and mentally capable, and responsible enough to perform the required duties.

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