Sun Country is a reliable option for travelers looking for an affordable, United States–based airline. It offers satisfactory services, quality products, and customer-centric policies. One such policy is the missed flight policy, which is flexible enough to accommodate passengers who encounter sudden emergencies and miss their flight. What should be done in such a situation? Let’s find out below.

What is Sun Country Airlines missed flight policy?

• You will find this policy abstract if you do not inform the airline about your problem. It will be counted as a no-show, which will result in the cancellation of the entire ticket value.
• As soon as you are stuck in a problem, do not try to reach out to the airport; try to contact the airline quickly.
• They will either ask you to change your flight or cancel your booking instead of missing it, as per the Sun Country Airlines missed flight policy.
• These steps can be chargeable for you, but they are better than a no-show, which is the worst thing you can do with your ticket.

What should be done if you miss a Sun Country flight?

• Immediately contact the airline staff, explain your problem, and tell them your reservation details. And, ask for the best substitute according to your situation.
• You can make any changes one hour before departure. Even after this, do not give up and contact the airline to get help.
• If you cancel your reservation and try to rebook the next flight, your ticket value will remain in the form of a flight credit that you cannot refund or transfer.
• Some cancellation fee and fare difference will be required from your side to pay.

What are the steps to rebook a missed Sun Country flight?

The airline does not assume on your behalf that you need a booking if you missed your flight. You have to buy a new ticket either with full cash or with a credit for the previous reservation.

THROUGH WEBSITE-

• If you have cancelled your flight before the departure time, you can go to the official website and log in to your account to find the " My Trips " section for rebooking your Sun Country flight online.
• You will find a cancel option to cancel your reservation and get your credit. Do that to book a new flight based on Sun Country Airlines missed flight policy.
• Then, you can book a new flight by going to the same segment that you have used earlier.
• Choose an option to use a flight credit or voucher to apply for a credit code while making a payment to get a new confirmation.

THROUGH PHONE-

• Contact the customer support number that is easily available on the official website. It is available around the clock for you.
• Inform the representative about your need to cancel your recent ticket to get a new one to avoid a no-show.
• They are known for smartly handling your situation without any chaos to rebook your Sun Country missed flight. Review the details properly before making the payment.

AT THE AIRPORT-

• You can choose this rebooking Sun Country flight offline method if you have already missed the flight and just arrived at the airport.
• Immediately report to the ticket counter. Your ticket must already be canceled by Sun Country Airlines, but you can explain your situation to avoid the no-show penalty.
• They will cancel the remaining portion of your ticket and will ask you to get a new one for the immediately available flight.
• If there's a sudden death of a passenger or a close family member, you can save yourself from paying a no-show penalty and get a full refund after submitting a death certificate.

What if You Miss Because of an Airline?

• If you have missed a flight due to the schedule change of an airline, they will arrange an immediate rebooking without any charge for you.
• If you are on time, but they denied your boarding because of overbooking or any other reason, you are eligible to get cash compensation as well.
• If you are flying from any of the European Union countries, you are entitled to get compensation of around €600.
• The monetary compensation can only be provided if you were late at your destination, approximately 3 hours or more.

What is the Fee for Rebooking?

It applies a change fee, which you will get to know at the time of payment. It is higher when the departure is near, and you also have to pay the fare difference if the new flight is pricier.

How About the No-Show Policy?

• Like any other airline, this one is also extremely strict about the Sun Country Airlines no-show policy, as it directly wastes one seat that could have been used for a needy passenger.
• Suppose you have checked in but couldn't board 10 minutes before the departure, your ticket value will be zero.
• If you have booked a two-way flight, the remaining portion will also be nullified.
• Not only will your ticket value be canceled, but you also have to pay a no-show fee of $300, which is extremely high.

What is the Refund Policy After Missing sun country flight?

• No refund can be issued if your ticket has been canceled according to the Sun Country Airlines missed flight refund policy.
• But you can still ask for the government taxes, as you did not travel by contacting the airline and requesting them.
• Canceling a booking in advance can help you get a credit, but not an original refund.

FAQ's