Privacy Statement for the California Consumer Act (CCPA) | Flydreamz

At Flydreamz, we wholeheartedly value your privacy and are completely committed to protecting the personal information of our users. For the residents of California, we even connect with the California Consumer Privacy Act which is the privacy policy and explains what information we collect and how we use it. The circumstances under which we share it and the rights you have as a California resident regarding your personal data.

Data We Collect:

To provide an improve our booking services, we collect the following categories of your personal information like:

Your identification like your name, email address, contact number, account details and other unique identifiers.
We also collect commercial information like records of flights you have purchased, considered or expressed interest in.
Your internet activity is also captured by us like your browsing history to understand how you interact with our website.
The information related to your location is also collected through your device or IP address to us.
Professional or employment information if relevant for certain travel or business-related bookings can also be collected.
The insights drawn from your preferences, behaviour and interactions to personalize your experience are also gathered.

How Do We Use?

Your personal information is safe with us and can only be used for legitimate and business purposes like-
Providing, managing and completing your travel bookings.
Processing your payments and verifying transactions.
Customising your user experience based on your preferences.
Offering promotional deals and other marketing communications.
Improving website functionality and customer services.
Detecting and preventing any fraud or unlawful activities.

Sharing Personal Information:

Your information can never be disclosed without any purpose and is usually shared to-
Service providers and other partners who are going to help us in delivering services.
In limited situations, we also share for the marketing and other purposes where you have given your consent.
There are some legal requirements where disclosure is necessary so we share during the situation but protect all your rights.
Please note that we never sell or use your information incorrectly.

Your Rights Under CCPA:

As a resident of California, you have all the rights to exercise the following:

Right to know under which you can request the disclosure of the personal information we collect and use or share.
Right to delete by asking us to remove your personal information subject to certain exceptions.
Right to move out from anything that you have provided the consent by unsubscribing and you will not be able to receive anything from us afterwards.
Right to Non-discrimination under which you will not face any discrimination in pricing or other services if you choose to exercise your privacy rights.

How to Exercise Your Rights?

You can submit requests related to your personal information by contacting us through various methods and we will ensure the security. You need to let us know your identity before processing your request.

Authorised Agents:

You may appoint an authorised agent to submit a request on your behalf and that agent must provide signed authorisation along with identify verification documents.

Data Retention:

We always retain personal information only for as long as it is mandatory to fulfill the purposes that are outlined in this policy. We are strictly adhered to with legal obligations to resolve your disputes and enforce our agreements.

Updates to This Policy:

This policy can be updated with the period of time without any prior notice. To reflect changes in our practices or evolving legal requirements, it is needed to go for the updates but we will post about it on our website with the revised effective date. It is recommended for you to go through the policy again before continuing working with us.