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How to cancel flight ticket

When you are a regular traveler, the flight cancellation policy is crucial for you to understand in order to face any unexpected changes in the plans. This policy outlines the process and available options for the cancellation of the flights, whether booked online, offline, or through customer services. Here’s a breakdown of all that you need to know about the cancellation process across various methods and answers to mostly asked questions.

Cancellation via Online Booking Platforms

Most airlines and other booking platforms are flexible in allowing cancellations easily either through the official websites or through the mobile apps. Passengers can easily log in to their accounts, click on to the “Manage Booking” or “My Trips” button, and then select the flight they need to cancel for any reason.

There are some things to keep in mind while doing the online cancellations:

  • The cancellation fees may be applicable depending upon your kind of ticket either refundable or non-refundable.
  • If you will be eligible for the refunds or any sort of other credits, you will be asked to wait for several days to proceed.
  • Many of the airlines are flexible in this case as they provide cancellation service absolutely free. But for that, one must do the penalty free cancellation typically 24 hours after booking.
  • Moreover, always make sure that you review the cancellation policy at the time of booking to learn about the terms and conditions of online cancellations.

Offline Cancellations

For offline users who booked their tickets in-person, cancellations can be done at the offline airline's office or through an authorized travel agency.

Things to consider for offline cancellation-

  • Make sure to carry your identification proof, original ticket or booking reference number.
  • In this online world, many airlines might charge you an additional fee for offline cancellations.
  • Visit accordingly because working hours of ticket offices may vary by location.
  • Meanwhile, visiting the main office can be beneficial for discussing alternative flight options in detail.

Cancellation via Customer Support-

There's another way to cancel with the help of customer support through phone or email. The representatives will assist you with cancellations by using some of the method:

  • Call the airline's customer service number.
  • Provide your details like booking reference number for verification.
  • Confirm the cancellation and enquire about applicable fees or refunds.

Key points:

  • Waiting period on customer support queues may vary during peak travel periods.
  • Keep all communication records like official emails for reference.
  • Some airlines waive cancellation fees for emergencies with proper documentation.

Cancellation Through Social Media Channels-

It is also possible that some airlines offer support through social media platforms like Twitter, Facebook, or Instagram. Passengers can reach out to the airline’s verified account with their concerns.

Tips for cancellations via social media:

  • Don't share your personal information like booking reference, credit card details publicly. Use personal chats for secure communication.
  • Responsive periods may vary, but many airlines prioritize messages tagged as urgent.
  • Also try to reply to their stories for which they reply more quickly. If not, do followup and ask channels for final confirmation.

FAQ's

Yes, but that will not be free. Your refunds might also turn out to be in travel credits or vouchers.

You will get your refund in a maximum 7–14 business days.

Yes, of course because there must be an emergency. But, because of that the seat will be vacated so cancellation fee will be higher.

In such cases, you will get the full refund and some travel credits as well.

Top Airlines cancellation list